Privacy Policy

Introduction and scope

This Privacy Policy applies to users who access Spectra services through the website, APIs, integrations, plugins, or mobile experiences. It explains how Spectra collects, uses, stores, and protects personal information.

Information we collect

1. Basic account data, such as email address, account identifier, and securely processed authentication credentials.
2. Service operation logs, including request frequency, response timing, status codes, and error data needed for troubleshooting.
3. Technical environment information, such as IP address, browser characteristics, device model, and operating system version, for security and service delivery purposes.
4. Support and communication records, including emails, tickets, and feedback provided through official community or support channels.

How we use information

1. To deliver services, verify accounts, and support billing and account operations.
2. To improve the product through aggregate analysis of service performance and user experience patterns.
3. To detect and prevent abuse, unauthorized access, fraud, or other security threats.
4. To send essential service notices, security alerts, and material product updates.

How we share information

1. We do not sell or rent private user information to third parties.
2. We may share limited information with payment processors, infrastructure providers, or other service partners when necessary to operate the service.
3. We may disclose information when required by law, regulation, or valid legal process.
4. If Spectra is involved in a merger, acquisition, or asset transfer, relevant data may be transferred subject to appropriate confidentiality obligations.

Security measures

1. We use encrypted transport and industry-standard security controls to reduce the risk of interception or unauthorized access.
2. Access to sensitive systems is limited to authorized personnel with a legitimate operational need.
3. We apply monitoring and incident response practices designed to detect and mitigate security threats in a timely manner.

Retention and deletion

1. We retain data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
2. When data is no longer needed, we will delete or irreversibly anonymize it in accordance with our retention practices.

Your rights

1. You may request access to certain account data and service records associated with your account.
2. You may request correction of inaccurate or outdated information.
3. You may request account closure or withdrawal of consent where applicable, subject to legal and operational limitations.

Cookies and related technologies

Spectra uses cookies and local storage to maintain login state, support security features, and remember product preferences such as theme selection. Disabling these technologies may reduce available functionality.

Cross-border processing

Because some service infrastructure and underlying AI systems may operate across jurisdictions, certain data may be processed outside your local region. Spectra will take reasonable measures to apply appropriate security protections in those scenarios.